Return and Refund Policy

Effective From: September, 2023

Thank you for shopping at thebeautybay.lk.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns..

The following terms are applicable for any products that You purchased with Us.

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to The Beauty Bay , No.901, 5th Floor, Sausiri Building, High Level road, Nugegoda.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to thebeautybay.lk, accessible from https://thebeautybay.lk
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

YOUR ORDER CANCELATION RIGHTS

You are entitled to cancel Your Order within 03 days before the shipment is made (whichever occurs first) without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by below listed communiction points to obtain a Return Merchandise Authorization (RMA) number.:

• By email: hello@thebeautybay.lk

We will reimburse You no later than 14 days from the day on which We confirm the cancellation of order. We will use the same means of payment as You used for the Order, and You may incur small trasnaction fees for such reimbursement.

RETURN, REFUND, CANCELLATION POLICIES

We bring down the newest from Refund Policy

Official Stores in the U.S. and we guarantee the goods we deliver are carefully imported, packed and delivered along with the warranty cards. Therefore No refunds accepted unless the goods are damaged at the delivery.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This Site and all information, content, materials, products, and services included on or otherwise made available to you through this Site are provided by The Beauty Bay Pvt Ltd or its Partners on an "as is" and "as available" basis unless otherwise specified in writing. The Beauty Bay Pvt Ltd and its Partners make no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials, products, or services included on or otherwise made available to you through this Site unless otherwise specified in writing. You expressly agree that your use of this Site is at your sole risk.

DISPUTES

You agree that any legal action, dispute, or proceeding between The Beauty Bay Pvt Ltd and You for any purpose concerning the Terms and Conditions or in relation to your visit to the Site or the products you purchase through the Site or the parties’ obligation hereunder shall be governed by the Arbitration Act No 11 of 1995 in Sri Lanka. Any cause of action or claim you may have with respect to the Services must be commenced within one (01) year after the claim or cause of action arises or such claim or cause of action is barred.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review all other policies, such as our privacy policy posted on this Site. These policies also govern your visit to the Site. We reserve the right to make changes to our Site, policies, and to Terms and Conditions at any time. If any of these Terms and Conditions shall be deemed unlawful, void, or for any reason was unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

OUR ADDRESS

You can contact us at the following address for any further queries or any difficulty you may have with the Site.

The Beauty Bay Pvt Ltd
No.901, 5th Floor, Sausiri Building,
High Level Rd,
Nugegoda 10250,
Sri Lanka

Phone: 0774 499 686
Web: https://thebeautybay.lk
Email: hello@thebeautybay.lk